Cookie Policy and Data Processing Information
Introduction to Our Cookie Usage
This Cookie Policy explains how Serquintavos uses cookies and similar technologies on our website to enhance your browsing experience and provide our consultation services effectively.
We use cookies to remember your preferences, analyze site usage, and improve our services based on user behavior patterns.
Understanding Cookies
Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and remember certain information about your visit.
These files enable various website functions, from basic navigation to personalized content delivery and usage analytics.
Types of Cookies We Use
Our website uses several categories of cookies, each serving different purposes:
Essential Cookies
Required for basic website functionality, including security, navigation, and form submissions. These cannot be disabled.
Duration: Session-based and up to 12 months
Functional Cookies
Remember your preferences and settings to provide enhanced functionality and personalized experience.
Duration: Up to 24 months
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data and performance metrics.
Duration: Up to 26 months
Marketing Cookies
Track your browsing activity to provide relevant content and measure the effectiveness of our marketing efforts.
Duration: Up to 13 months
How We Use Cookie Information
Cookie data helps us improve our consultation services in several ways:
- Maintaining your session security during consultations and form submissions
- Remembering your communication preferences and contact details
- Analyzing which content and services are most valuable to visitors
- Improving website performance and loading times
- Personalizing content based on your previous interactions with our site
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages, such as analytics providers and content delivery networks.
We do not control these third-party cookies and recommend reviewing their respective privacy policies for details.
Your Privacy Rights
Depending on your location, you may have specific rights regarding cookie usage and data processing:
European Users (GDPR)
Under GDPR, you have the following rights:
- Right to access your personal data and understand how cookies are used
- Right to correct inaccurate information stored through cookies
- Right to request deletion of your data and disable non-essential cookies
California Users (CCPA)
California residents have additional rights:
- Right to know what personal information is collected through cookies
- Right to delete personal information gathered via cookies
- Right to opt-out of the sale of personal information
Brazilian Users (LGPD)
Under Brazil's LGPD, you can:
- Request confirmation of personal data processing through cookies
- Access and correct your personal data
- Request deletion or anonymization of your data
Managing Your Cookie Preferences
You have several options for controlling cookies on our website:
Browser Controls
Most web browsers allow you to control cookies through their settings. You can usually find these options in the 'Privacy' or 'Security' section of your browser preferences.
Opt-Out Options
Use our cookie preference center to customize which types of cookies you accept. You can change these settings at any time.
Disabling certain cookies may affect website functionality and your user experience.
Detailed Cookie Information
Below is a comprehensive list of cookies used on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | Maintains secure user session during consultation bookings | Session only |
| user_preferences | Functional | Stores language and communication preferences | 12 months |
| analytics_data | Analytics | Tracks page views and user interactions for site improvement | 26 months |
Cookie Policy Updates
We may update this Cookie Policy periodically to reflect changes in our practices or applicable regulations. Continued use of our website after updates constitutes acceptance of revised terms.
Cookie-Related Inquiries
For questions about our cookie usage or to exercise your privacy rights, contact us using the information provided in our Privacy Policy.
Email: info@serquintavos.com
Phone: +60 17 8883 8188
Address: Level 15, Menara Prestige, Jalan Pinang, Kuala Lumpur
Last Updated: August 20, 2025